Enter your Product Key, and click the Log In button.
key icon
key icon Notice to Internet Explorer Users
Our system indicates that you are using the Internet Explorer browser to access the Internet. Some users are experiencing a "continuous loop" issue during the log-in process (see below). We recommend that you use a different browser (such as Google Chrome or Mozilla Firefox) until the issues are fixed by Microsoft.

Product Key Confirmation

Are you the person listed above? Or do you work for this employer at the exact address listed above?



Help Prevent Illegal Use

In order to keep our prices competitive, we need your help to prevent illegal use of our programs.

Our site licenses are sold to a single location only (for example: Elm Street Home Care, 123 Elm Street, Dallas, TX). If you do not work at this specific location, it is illegal for you to use this site license, even if you work for the same organization at a different location.

Illegal use of this program is against national and international copyright law and will be prosecuted to the greatest extent of the law.

Ask a question or anonymously report illegal use.

Title (Mr., Ms., Dr., etc.):
First Name: *
Middle Name:
Last Name: *
Suffix (Jr., Sr., etc.):
Choose Address Type: Work Home
Address 2:
City: *
State/Province: *
Zip Code/Postal Code: *
Choose Phone Type: Work Home Cell/Mobile
Choose e-mail Type: Work Home
E-mail: *
Role: *

Debug/Testing: Call to Personify to validate email


Is this your own personal/work e-mail address?

To register for our programs, you can no longer use a shared e-mail address (such as admin@nursinghome.com) for multiple employees. Is jvhobday@comcast.net an e-mail address used only by you, John Hobday?

Please enter a unique e-mail address.

Please enter your own personal or work e-mail address to continue the log-in process. If you do not have your own e-mail address, please create one for free at an e-mail provider (such as www.gmail.com or www.yahoo.com) and then enter it on the Log In screen.

Note: Please enter your full first and last name.

Note: Please fill out all information indicated by a red star ( * ).

To opt out of communications and other product update information from HealthCare Interactive, uncheck this box.

"Continuous Loop" During the Log-in Process?

Some customers report issues with older versions of Internet Explorer (IE 6, IE 7, etc.) causing a continuous loop during the log-in process. We recommend using Google Chrome as your browser while completing the CARES® training. Google Chrome will also automatically update your Adobe® Flash® Player regularly. You can download Google Chrome for free at google.com/chrome. If you wish to continue using your current browser and are experiencing technical issues, try updating your Flash Player at http://get.adobe.com/flashplayer and re-starting your computer. If you work at a facility, you may need to contact your technical support department to do this.

Don't have a Product Key?

If you don't have a product key, follow the instructions on your e-mail receipt to "Activate Your Purchase to Get Your Product Key." If you work for an organization, please ask your supervisor.

Program Requirements

The minimum system requirements for this program are:
  1. Adobe® Flash® Player 10 or above
  2. Modern Web browser (Google Chrome, Mozilla Firefox, Apple® Safari®, or Microsoft® Internet Explorer® 9 or greater)
  3. JavaScript enabled

Technical Difficulties

If you are having any technical difficulties, try one of the following solutions:

  1. Download the latest version of Adobe Flash Player.
  2. Restart your computer.
  3. Contact us.