Did you find any of HealthCare Interactive's programs enjoyable, useful, or eye-opening?
If so, we would like to share your story with others. Please
send us your testimonial and indicate whether it's okay
for us to put it on this testimonial page.
Here are a few of the many testimonials we have received:
The CARES® Dementia Basics™ program was
extremely helpful. I wish we had seen the program while we were going through the disease
process with my mother-in-law... It would have been such a different experience for our entire
Now that I have the tools, I can use the CARES Approach with people I care for every day. Calling
the person by name, letting them know what you are about to do, and learning to never approach
someone with dementia from the back were all things that made a huge difference for me. They all
seem so simple, but have made a big impact in my day-to-day work.
As a salon manager, I will sometimes find stylists struggling to get through an appointment and
when I approach the person with dementia and hold their hand, smile and talk with them, the
entire dynamic changes. The power of comforting touch is greatly underestimated when caring for
others, especially people with dementia.
...Sherley B., Senior Stylist – Matura Salon and Spa, New Jersey
I am currently working on my dissertation. I have watched many CARES videos/modules on the care
of dementia and this is by far one of the best programs I have come across. I want to use the
CARES Basics 4-modules as an intervention in my research study. I believe adding these training
modules will get better results in training students to provide meaningful care, compared to
students who are just providing care with no additional training. I have had several students
watch it and their feedback was great.
...Michelle Kimzey, Texas Woman's University, Dallas, Texas
I work in the Dementia world on the front line as a CNA. An orientation to the people and their
profiles and care plans in any Dementia unit is "Standard Operating Procedure." I know now that
this orientation is inadequate and, quite frankly, not good care. The CARES/essentialALZ
training has finally brought me into my residents' world and given me the perspective needed to
provide the care that they require. Even the simple understanding of how to approach someone has
helped me enormously. My job is easier; I am not creating more work for myself, because I
understand more about this terrible disease than just the biology behind it.
...Michelle, CNA, Assisted Living Facility Late Stage Dementia Care Unit
CARES® training is very educational and informative.
CARES interactive approach prompts great discussion.
CARES gives you examples of the right approach, not just tells you what the right approach
CARES teaches you how to communicate with not only your residents but with your co-workers.
CARES prompts/fosters team work
...Michele A. Glaser, Annandale Village, Suwanee, GA
...Roy Cordes, MA, Psychology, Hayward, CA
I recently completed the 10-module CARES program and found it to be very well done. I am a
dentist who is new to providing care in several nursing homes and have found much of the
information very useful. Your CARES program has provided an important service, the need for
which will be growing.
...Scott Prusinski, DDS, Elwood, IN
Let me say that the CARES Late-Stage program is really great, and I learned a lot just from
listening/following along with the words while the narrator spoke. Congratulations!!!!
...Kate, Massage Therapist, St. Paul, MN
What a pleasant surprise it was to discover the Savvy Caregiver--an excellent, effective, and
necessary program. I am an RN who for years taught in-home caregivers of people with
dementia-related diseases. I highly recommend the Savvy Caregiver Complete Package to the
courageous families who have made it their responsibility to care for their affected loved ones
at home. The up-to-date information and guidance in this program will make care more effective
in every way. Two thumbs up!!
...Robert Curtis, RN/BSN, Knoxville, TN
My brother and sister, who have less access to classes, also felt the CARES online study program
was very valuable. I have noticed an increased understanding and participation in our
caregiving. We can communicate better as a team. Thank you!!
...Linda Freeland, Family Caregiver, Loveland, CO
I decided to give your CARES program a try for several reasons: the cost was reasonable;
convenience of the program was a plus (offering 24-hour online flexibility); and the program
appeared to be very appropriate for our needs. After our staff completed the program, they
said...it was wonderful that they could sign in and out as needed; the flexibility was so
convenient; it was nice that it did not have to be completed all at once; interactive features
made the learning experience fun and interesting; it was interesting to have the different types
of learning including graphs, videos, and audio; and the information was up to date and
appropriate for all staff, including RNs and CNAs. The patient's family also looked at the site
and learned a great deal—and was very appreciative. Thank you and keep up the good work. We
...Christy Makosh, Staff Manager, DeKalb, IL
I thought that the program was easy to follow and well done. I thought that your program was
very affordable and easily accessible. We will keep it in our education plan for the future.
Thanks for your assist.
...Lynette Schmitz, Director of Nursing, Maryhill Manor, Enderlin, ND
Just wanted to pass along a few comments regarding the CARES dementia training program.
The CNAs have been responding in a very positive manner to the program. They stop to make
interesting comments, observations, or have discussions on the various topics (even when I'm not
in the room with them and they don't know I'm within earshot). I am very impressed that the
aides are learning a lot from the modules—and from each other.
...Sharon, CNA Supervisor, The Holmstad, Batavia, IL
Access to each module was computer friendly. The input from family members was very
important...a true reminder that every person's input/experience with a resident is important
and how crucial everyone's efforts are on the care and the success of care for the resident and
the resident's family. This online training has been beneficial for me...I am thinking about
employment after being unemployed for five years after the birth of my daughter. This online
training program helped me re-enter the world of dementia. Family input is so important and it
was good for me to hear and see the care. Thank you for this opportunity again.
...Tracy, CNA, Arnold, MO
I knew as soon as I went through the first screen on Clara Jones that I was
going to like this training program.
...Tina, CNA, Chicago, IL
I had the opportunity to share CARES with the staff of the training department for the Division
of Substance Abuse and Mental Health in Delaware (DSAMH). They previewed it and showed it to the
nursing administrators on our geriatric units. They all were very impressed, and today I
received an e-mail telling me that they would be offering eight sessions of the CARES program in
their training catalogue next year. I am so very excited that the door is opening here, and I
only hope that it is just the beginning. In honor of your grandmother and my husband, I hope
learning how to care for dementia patients with dignity becomes the norm instead of the
...Carol Lovett, Advocacy Committee, Alzheimer's Association, Delaware Valley
Chapter, Newark, DE
I have never used a computer before, but this program was so easy to use that I thought to
myself, "Maybe I should get a computer!" [Note: Maria purchased her first computer a month
...Maria, CNA, Chicago, IL
Our facility has used the CARES Online Dementia Care Training Program to in-service our staff,
Board of Trustees, and family members on caring for individuals with dementia. It was an
excellent training tool for several reasons. One reason why it was so effective was that the
people in the modules were real residents, caregivers, and family members with real situations,
making it much easier for viewers to relate to. The fact that it was interactive increased
participation. I really appreciated how much emphasis was placed on how important the role of
the caregiver, particularly the CENA, is in the care of the resident. My experience with
HealthCare Interactive has been very positive, and I look forward to receiving updates on the
...Susan Vosburgh, Director of Nursing, St. Anne's Mead, Southfield, MI
I've really made use of CARES. We are required to give assisted living staff 12 hours of
dementia training. We are currently having 13 staff go through the 10 hours. It's convenient,
and they seem to really like it. One member of our aide staff said the program was "one of the
best ever"—very clear and with real examples.
...Jeanne Heid-Grubman, Associate Administrator, The Holmstad—A Covenant Retirement
Community, Batavia, IL